FAQs

Choosing the right type of pallet rack is essential to maximizing your warehouse’s storage capacity, increasing your operations’ productivity, and reducing your expenses. Each pallet rack model has its own pros and cons. Let’s explore the main types of pallet racks and their features.

• Dimensions and weight: Large or heavy products will require more robust racking and potentially specific handling equipment.
• Fragility: Fragile products require special precautions, such as additional protection or dedicated storage areas.
• Shape: Irregular or specifically shaped products may require special storage systems, such as cantilever racking.

• Investment Cost: Shelving, handling equipment and installation represent a significant cost.
• Operating Cost: Maintenance, repair and energy costs must be taken into account.

In Quebec, the inspection and certification of industrial racking systems must be carried out by a company accredited by the Régie du bâtiment du Québec (RBQ). Groupe ITC Inc. holds this RBQ accreditation and offers inspection, certification, and compliance reporting services for pallet rack, racking, and mezzanine systems, in accordance with applicable standards in Quebec.

The CSA A344 standard is the Canadian reference governing the design, installation, and safe use of steel racking systems in industrial warehouses. It covers permissible loads, anchoring, impact protection, and inspection frequency. Groupe ITC applies these standards in the design, installation, and inspection of its racking systems.

Selective pallet racking allows direct access to each individual pallet, offering maximum flexibility for warehouses with a large number of different SKUs. Gravity flow racking uses inclined rails to move pallets forward on a FIFO (first in, first out) basis, maximizing storage density for high-turnover products. Groupe ITC designs and installs both types of systems based on the client's operational needs.

A cantilever racking system is a type of industrial shelving without front uprights, designed to store long, heavy, or irregularly shaped materials such as lumber, tubing, pipes, metal profiles, or panels. Groupe ITC manufactures and installs cantilever systems as well as Baby Cantilever systems suited to lighter loads.

Industry best practices, aligned with the CSA A344 standard, recommend continuous visual inspection by warehouse staff, along with a formal inspection by a qualified expert at least once a year, or more frequently depending on usage intensity, observed forklift impacts, or insurer requirements. Groupe ITC, an RBQ-accredited company, offers this formal inspection and certification service.

The cost of an industrial racking system varies depending on several factors: the type of pallet racking selected (selective, mobile, gravity flow, cantilever), the required height and load capacity, the area to be equipped, and the complexity of the installation. Since each project is custom-manufactured and installed, Groupe ITC prepares a detailed quote after assessing the client's specific needs.

Yes. Groupe ITC Inc., based in the Montérégie region, serves both Quebec and Ontario for its manufacturing, installation, certification, and inspection services for industrial storage systems.

A freestanding mezzanine is a custom-manufactured steel structure that does not rely on the existing building structure for support. It creates an additional floor level within a warehouse to optimize available vertical space, without requiring major modifications to the building. Groupe ITC designs and manufactures freestanding mezzanines tailored to industrial needs.

Groupe ITC supports its clients at every stage of a storage project: Consulting for needs analysis and design, Project Execution for custom project planning, Manufacturing for producing components, Installation for on-site setup, Certification to confirm compliance with applicable standards, and Inspection to periodically verify the safety of systems already in place.

Automating an existing storage system typically involves adding technologies such as motorized shuttles, conveyors, or computerized management systems, integrated into the existing racking structure. Groupe ITC assesses existing installations to propose suitable automation solutions, including products such as the Gravitex 3D.

Groupe ITC offers six complementary services: consulting, installation, fabrication, project delivery, certification and inspection. This range covers the entire life cycle of a storage system, from the initial needs analysis to periodic compliance inspection.

A project begins with a consulting service to analyze your needs and available space. This is followed by design and, when required, custom fabrication of the components, then installation by a qualified team. Groupe ITC can then provide certification and periodic inspection of the installed system.

Yes. Groupe ITC designs and manufactures storage components and structures tailored to the specific constraints of each warehouse: dimensions, loads and configuration. Custom fabrication makes it possible to meet needs that standard systems cannot cover.

Yes. The installation service includes the repair of racking and shelving. Repairing or replacing damaged components, such as uprights and beams, is essential to maintain the load capacity and safety of the warehouse.

Certification confirms that a system is designed and installed in accordance with the applicable standards, usually at the time of installation or of a modification. Inspection is a periodic check of the condition and compliance of the system in service, in order to detect damage and prevent failures.

In Quebec, this work must be carried out by a company accredited by the Régie du bâtiment du Québec (RBQ). Groupe ITC holds this accreditation and produces compliance reports for pallet racking, racking and mezzanines.

The CSA A344 standard recommends a regular inspection, generally annual, as well as a check after any impact, modification or added load. Frequent inspection reduces the risk of collapse and extends the service life of the system.

The CSA A344 standard is the Canadian reference governing the design, installation and safe use of steel racking systems. It defines the allowable loads, anchoring, impact protection and inspection frequency. Groupe ITC applies these standards to each of its interventions.

Yes. The Consulting service includes needs analysis, a feasibility study and a recommendation of the storage solution best suited to your products, your budget and your available space.

You can fill out the online quote form or contact the team directly at (450) 845-3898 or at info@groupeitc.com. Groupe ITC serves Quebec and Ontario.

Groupe ITC offers five main types of pallet racking: selective, mobile (Shuttle Rack), gravity (push-back), dynamic (pallet flow) and drive-in (condensed static). Each type optimizes storage density, pallet accessibility and stock rotation differently.

The choice mainly depends on your stock rotation (FIFO or LIFO), the level of selectivity required, the target storage density and your budget. Selective racking gives direct access to every pallet, while condensed systems maximize capacity at the expense of selectivity. Our consulting service helps determine the optimal configuration.

Selective racking provides direct, individual access to each pallet, ideal for a wide variety of SKUs. The drive-in (condensed static) system stores pallets in depth to maximize capacity but reduces selectivity. The first favors accessibility, the second density.

For FIFO rotation (first in, first out), dynamic pallet-flow racking moves pallets toward the exit by gravity. For LIFO rotation (last in, first out), push-back gravity racking or drive-in systems are more suitable. The choice depends on the nature of your products and their expiry dates.

The Gravitex 3D is a patented Radio Shuttle Rack system designed for high-density pallet management. It combines a motorized shuttle with a condensed structure to deliver efficiency and reliability in high-volume warehouses.

An industrial mezzanine adds a floor level to use the warehouse's available height. A freestanding mezzanine is an independent, custom-built steel structure that does not rely on the building's walls. The Smart Mezzanine is a solution optimized to maximize overhead storage space.

Cantilever racking is designed to store long and bulky goods such as pipes, lumber or metal profiles. Groupe ITC offers industrial cantilever, the Baby Cantilever for modular loads, and heavy-duty cantilever for large materials.

The industrial pallet lift is designed for the safe lifting of heavy loads between the levels of a warehouse or mezzanine. It makes the vertical movement of goods easier while meeting safety standards.

Wire mesh partitions help secure and organize a warehouse: creating enclosed areas, protecting valuable goods and delimiting spaces. Groupe ITC also offers tilting barriers, stackable cages and steel grating.

Yes. Groupe ITC manufactures its storage systems to measure in its facilities, according to each client's specific needs. The company is recognized by the Régie du bâtiment du Québec (RBQ) and follows the standards of the Commission de la construction du Québec (CCQ).